{"id":1987,"date":"2026-08-25T11:36:37","date_gmt":"2026-08-25T11:36:37","guid":{"rendered":"https:\/\/montes-renovaciones.com\/terms-and-conditions\/"},"modified":"2026-08-25T11:36:37","modified_gmt":"2026-08-25T11:36:37","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/montes-renovaciones.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<h1>Terms and conditions<\/h1>\n<h2>1. Purpose<\/h2>\n<p>These conditions govern the relationship between Grupo Montes Renovaciones, S.L. (hereinafter,<br \/>\nthe company) and those who request information, a quote or the engagement of renovation services<br \/>\nthrough this website.<\/p>\n<h2>2. Services<\/h2>\n<p>The company provides renovation and refurbishment services for homes, commercial premises and<br \/>\ncommunal areas. <strong>No products are sold and no works are contracted through this<br \/>\nwebsite.<\/strong> The site allows you to request information, ask for a quote and arrange an<br \/>\nassessment visit.<\/p>\n<h2>3. Quotes<\/h2>\n<p>Quotes are prepared individually following a visit to the property, are provided in writing and<br \/>\nset out which items are included and excluded. Any indicative figure published on the site does not<br \/>\nconstitute a binding offer.<\/p>\n<p>Unless otherwise stated in the document itself, a quote is valid for 30 calendar days from the<br \/>\ndate of issue and states the applicable VAT.<\/p>\n<h2>4. Engagement and execution of the work<\/h2>\n<p>The engagement is formalised in writing through acceptance of the quote or signature of the<br \/>\ncorresponding works contract, which sets out the scope, the price, the payment terms and the<br \/>\ntimescales. Any change to the initial scope is documented in writing before being carried out.<\/p>\n<h2>5. Customer obligations<\/h2>\n<p>The customer undertakes to provide accurate information, to allow access to the property at the<br \/>\nagreed times and to obtain, where applicable, the authorisations of the owners&#8217; association or the<br \/>\nlandlord. The company will advise on the municipal permits required for the work.<\/p>\n<h2>6. Warranties<\/h2>\n<p>The work carried out is covered by the warranties provided for in the applicable legislation, in<br \/>\nparticular Spanish Act 38\/1999 on Building Regulation and Royal Legislative Decree 1\/2007 approving<br \/>\nthe consolidated text of the General Act for the Protection of Consumers and Users. The specific<br \/>\nperiods and scope of the warranty are set out in the works contract.<\/p>\n<h2>7. Right of withdrawal<\/h2>\n<p>Where the contract is concluded off business premises (for example, at the customer&#8217;s home) or at<br \/>\na distance, and the customer is a consumer, they have <strong>14 calendar days<\/strong> to withdraw<br \/>\nwithout having to give any reason, in accordance with articles 102 et seq. of Royal Legislative<br \/>\nDecree 1\/2007.<\/p>\n<p>To exercise this right, it is enough to communicate it unequivocally to<br \/>\n<a href=\"mailto:contact@montes-renovaciones.com\">contact@montes-renovaciones.com<\/a> or to the<br \/>\ncompany&#8217;s postal address. If the customer expressly requests that the work begin during the<br \/>\nwithdrawal period and then withdraws, they will pay an amount proportionate to the work already<br \/>\ncarried out.<\/p>\n<h2>8. Complaints<\/h2>\n<p>Customers may address any complaint to<br \/>\n<a href=\"mailto:contact@montes-renovaciones.com\">contact@montes-renovaciones.com<\/a> or by telephone<br \/>\non +34 614 36 65 02. The company holds official complaint forms available to consumers in<br \/>\naccordance with the rules of the Valencian Community.<\/p>\n<h2>9. Data protection<\/h2>\n<p>The processing of personal data is governed by the<br \/>\n<a href=\"\/en\/privacy-policy\/\">privacy policy<\/a>.<\/p>\n<h2>10. Applicable law and jurisdiction<\/h2>\n<p>These conditions are governed by Spanish law. Any dispute shall be settled by the courts having<br \/>\njurisdiction under the applicable rules; where the customer is a consumer, the courts of their place<br \/>\nof residence.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Terms and conditions 1. Purpose These conditions govern the relationship between Grupo Montes Renovaciones, S.L. 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